API Acceptable Use Policy
Developer Platform, APIs, Sandbox & Production Services | Version 1.0 | Operator: Bani Global Industries LLP (LLPIN: ACI6373) | Effective Date: 05/10/2026
1. Purpose
1.1 This API Acceptable Use Policy (“AUP”) establishes the permitted and prohibited uses of the StampMitra Developer Platform, APIs, SDKs, Documentation, Sandbox, Production environment, API credentials, webhooks and related technical services.
1.2 The purpose of this Policy is to ensure that StampMitra APIs are used:
- lawfully;
- securely;
- responsibly;
- proportionately;
- in accordance with their intended functionality;
- without compromising other users or systems.
1.3 This Policy forms part of the StampMitra Developer contractual framework.
1.4 The Policy must be read together with:
- StampMitra Developer Terms of Service;
- StampMitra Developer Privacy Policy;
- Data Processing Addendum;
- API Security Policy;
- Service-Specific Terms;
- Billing and other applicable policies.
2. Scope
This Policy applies to:
- Individual Developers;
- Freelancers;
- Consultants;
- Organizations;
- Agencies;
- Technical teams;
- Workspace administrators;
- Project members;
- API integrators;
- Sandbox users;
- Production users;
- persons acting through Developer credentials.
It applies whether API access is used directly or incorporated into another application, website, software product, mobile application, workflow or service.
3. Fundamental Principle
Developers may use StampMitra APIs only for:
«lawful, authorized, transparent and technically appropriate purposes consistent with the API's documented functionality and approved use case.»
The fact that a technical endpoint permits a request does not by itself mean that the request is legally, contractually or operationally permitted.
4. Authorized Use
Authorized use generally includes:
- building legitimate software integrations;
- testing APIs in Sandbox;
- operating approved Production integrations;
- processing lawful customer requests;
- retrieving permitted API responses;
- automating legitimate business workflows;
- integrating verification functionality;
- integrating approved document workflows;
- using e-Stamp functionality for lawful transactions;
- using e-Sign functionality for authorized signing workflows;
- maintaining internal business applications.
5. Approved Use Case
5.1 Production access may be granted for a specific use case.
5.2 The Developer shall not materially change the nature of the use case without appropriate approval where StampMitra requires such approval.
5.3 Examples of material changes include:
- changing the target customer segment;
- changing the purpose of verification;
- introducing automated bulk processing;
- using an API for a substantially different industry;
- introducing a new category of personal data;
- materially increasing transaction volume;
- reselling API access.
6. Individual Developers
6.1 Individual Developers may use StampMitra APIs for legitimate personal, freelance, consulting, educational, research or client-development purposes where permitted.
6.2 An individual Developer does not need to falsely represent themselves as a company.
6.3 Where an individual Developer acts for a client, the Developer must have appropriate authority from that client.
7. Organizational Use
7.1 Organizations must ensure that users accessing their Workspace are appropriately authorized.
7.2 Organizations are responsible for activities performed through credentials under their control.
7.3 Organizations should implement internal access controls appropriate to the sensitivity of their API usage.
8. Freelance and Client Projects
8.1 A Developer may integrate StampMitra APIs into a client's application where authorized.
8.2 The Developer must not:
- expose the client's API credentials;
- transfer unauthorized Production credentials;
- use one client's credentials for another client;
- combine client data improperly;
- disclose client information to unauthorized parties.
8.3 Separate Projects or credentials should be used where technically appropriate.
9. API Credentials
Developers shall:
- keep API Keys confidential;
- restrict credential access;
- rotate compromised credentials;
- revoke unused credentials;
- avoid committing secrets to public repositories;
- avoid embedding secret Production credentials in client-side applications;
- immediately report suspected compromise.
10. Credential Sharing
The following are prohibited unless expressly authorized:
- selling API Keys;
- publishing API Keys;
- sharing Production credentials publicly;
- posting credentials in public forums;
- distributing credentials to unauthorized customers;
- allowing unknown third parties to use credentials.
11. API Reselling
11.1 A Developer may not represent StampMitra API access as an independently transferable credential or license.
11.2 A Developer may build a legitimate product powered by StampMitra APIs where permitted.
11.3 Where the Developer wishes to provide API-powered functionality to third parties, the Developer must comply with applicable commercial, technical and Production-access requirements.
12. Unauthorized API Access
A Developer must not:
- access another Developer's Project;
- access another user's account;
- use another person's API Key;
- bypass authentication;
- obtain credentials without authorization;
- use leaked credentials;
- access restricted endpoints.
13. Account Impersonation
The Developer shall not:
- impersonate another Developer;
- impersonate StampMitra;
- falsely represent affiliation;
- falsely represent government authorization;
- falsely represent regulatory approval;
- create deceptive developer profiles.
14. Identity Fraud
The Platform must not be used to:
- create fraudulent identities;
- impersonate individuals;
- fabricate identity records;
- manipulate verification information;
- facilitate identity theft;
- knowingly process stolen identity documents.
The Information Technology Act, 2000 contains provisions addressing identity theft and cheating by personation using computer resources.
15. Unauthorized Verification
Verification APIs must not be used to investigate or verify a person without a lawful and appropriate purpose.
Prohibited activities include:
- unauthorized employee surveillance;
- stalking;
- harassment;
- unlawful background investigations;
- checking individuals without appropriate authorization;
- mass profiling without lawful basis.
16. Mass Data Harvesting
Developers must not use StampMitra APIs to create unauthorized databases of personal information.
Prohibited activities include:
- bulk harvesting;
- systematic extraction;
- scraping through APIs;
- building unauthorized identity databases;
- collecting personal data unrelated to the requested Service.
17. API Enumeration
Developers must not systematically enumerate:
- identities;
- account numbers;
- application numbers;
- document numbers;
- transaction identifiers;
- verification identifiers;
- other sequential or predictable identifiers
for the purpose of discovering information that the Developer is not authorized to access.
18. Brute-Force Activity
The following are prohibited:
- brute-force authentication;
- OTP guessing;
- credential stuffing;
- password spraying;
- token guessing;
- systematic identifier guessing;
- repeated authentication attempts intended to defeat security controls.
19. Rate-Limit Bypass
Developers must not attempt to circumvent rate limits through:
- multiple unauthorized accounts;
- rotating credentials;
- IP rotation;
- proxy networks;
- artificial Project creation;
- credential cycling;
- distributed request abuse.
20. Denial-of-Service
Developers must not generate traffic intended to:
- overwhelm systems;
- degrade availability;
- exhaust resources;
- cause service disruption;
- interfere with another Developer.
This includes intentional application-layer denial-of-service activity.
21. Load Testing
Production load testing requires prior authorization where it could materially affect StampMitra infrastructure.
Developers should conduct load testing in an approved environment and within expressly agreed limits.
22. Stress Testing
Unapproved stress testing is prohibited where it could:
- impair service;
- trigger infrastructure failures;
- affect other customers;
- consume disproportionate resources.
23. Security Research
StampMitra may permit security research through an authorized vulnerability-reporting process.
Absent authorization, Developers must not:
- exploit vulnerabilities;
- access restricted information;
- modify data;
- persist in compromised systems;
- exfiltrate information;
- disrupt services.
24. Vulnerability Disclosure
Developers who discover a security vulnerability should report it through the designated StampMitra security channel where one is provided.
Reports should contain sufficient technical information to enable investigation.
25. Responsible Testing
Where security testing has been expressly authorized, the Developer shall:
- remain within approved scope;
- use approved credentials;
- respect rate limits;
- avoid unnecessary data access;
- avoid service disruption;
- promptly report material findings.
26. Reverse Engineering
Developers must not attempt to reverse engineer StampMitra systems to:
- discover proprietary source code;
- reconstruct confidential architecture;
- identify confidential upstream providers;
- extract secret algorithms;
- bypass security mechanisms.
Mandatory rights that cannot lawfully be restricted remain unaffected.
27. Upstream Provider Discovery
Developers must not attempt to identify confidential Underlying Service Providers through:
- traffic fingerprinting;
- undocumented endpoints;
- response manipulation;
- reverse engineering;
- infrastructure reconnaissance;
- unauthorized technical analysis.
StampMitra may abstract upstream services behind its own API architecture.
28. Upstream Circumvention
Developers must not use confidential information obtained through StampMitra to circumvent StampMitra's contractual or commercial relationships.
This does not prohibit lawful independent use of publicly available services unrelated to confidential StampMitra information.
29. Fraud
StampMitra APIs must not be used to facilitate:
- financial fraud;
- identity fraud;
- document fraud;
- application fraud;
- payment fraud;
- impersonation;
- false claims;
- fraudulent registrations;
- fraudulent transactions.
30. Document Manipulation
Developers must not use StampMitra services to create, process or facilitate:
- forged documents;
- materially altered documents;
- fabricated certificates;
- fraudulent declarations;
- counterfeit records;
- manipulated identity documents.
31. e-Stamp Misuse
e-Stamp-related APIs must not be used to:
- create fraudulent stamp transactions;
- misrepresent stamp duty;
- manipulate transaction information;
- circumvent applicable state requirements;
- fabricate stamp records;
- misuse another person's information.
32. e-Sign Misuse
e-Sign functionality must not be used to:
- sign without authorization;
- impersonate a signer;
- obtain signatures through deception;
- manipulate signing records;
- forge authorization;
- misrepresent a signature as belonging to another person.
33. Consent Bypass
Developers must not use StampMitra APIs to circumvent required:
- consent;
- notice;
- authorization;
- parental permission;
- identity verification;
- signing authorization.
34. Children's Data
Developers shall not use APIs to process children's personal data unless:
- the relevant Service permits it; and
- applicable legal requirements are satisfied.
The DPDP Act defines a child as an individual who has not completed eighteen years of age.
35. Sensitive Information
Developers must not submit unnecessary sensitive or high-risk information.
Examples include:
- passwords;
- authentication secrets;
- unnecessary financial credentials;
- unnecessary biometric information;
- unrelated medical information;
- private communications.
36. Unlawful Surveillance
StampMitra APIs must not be used for unlawful:
- surveillance;
- tracking;
- monitoring;
- profiling;
- employee monitoring;
- customer monitoring;
- relationship monitoring.
37. Harassment and Stalking
The Platform must not be used to facilitate:
- stalking;
- harassment;
- intimidation;
- threats;
- repeated unwanted contact;
- targeted personal-data collection.
38. Discriminatory Use
Developers must not use StampMitra services to unlawfully discriminate against individuals based on protected or legally relevant characteristics.
39. Illegal Financial Activities
StampMitra APIs must not be used to facilitate unlawful:
- money laundering;
- fraud;
- unauthorized payment activity;
- financial impersonation;
- illegal investment schemes;
- fraudulent lending;
- fraudulent collection activity.
40. Sanctions and Restricted Activities
Developers must comply with applicable sanctions, export restrictions and other legally binding restrictions applicable to their activities.
StampMitra may restrict access where required by law or risk controls.
41. Terrorist or Extremist Activities
The Platform must not be used to facilitate:
- terrorism;
- terrorist financing;
- extremist violence;
- recruitment for violent extremist activity;
- unlawful procurement;
- operational support for violent organizations.
42. Malware
Developers must not use StampMitra systems to distribute or facilitate:
- malware;
- ransomware;
- spyware;
- viruses;
- worms;
- trojans;
- destructive scripts;
- malicious payloads.
43. Phishing
Developers must not use StampMitra branding, APIs or credentials to create:
- phishing websites;
- credential-harvesting pages;
- deceptive login pages;
- fraudulent messages;
- impersonation campaigns.
44. Credential Theft
It is prohibited to use the Platform to:
- collect passwords;
- steal API Keys;
- harvest OTPs;
- obtain authentication tokens;
- intercept credentials;
- facilitate credential theft.
45. Social Engineering
Developers must not use StampMitra services to facilitate deceptive attempts to obtain:
- passwords;
- OTPs;
- identity documents;
- financial information;
- authentication credentials;
- confidential records.
46. Unauthorized Data Disclosure
Developers must not expose personal data through:
- public API responses;
- unsecured logs;
- public repositories;
- browser-side secrets;
- unprotected storage;
- public webhooks;
- unsecured dashboards.
47. Public Repositories
Developers must not publish:
- Production API Keys;
- webhook secrets;
- access tokens;
- private credentials;
- confidential API configuration;
- personal data.
48. Client-Side Secrets
Secret Production credentials should not be embedded in:
- frontend JavaScript;
- publicly distributed mobile applications;
- browser extensions;
- client-side source code
where the credential could reasonably be extracted.
49. Webhook Security
Developers must implement reasonable controls for webhook endpoints, including where applicable:
- signature validation;
- authentication;
- replay protection;
- HTTPS;
- request validation;
- appropriate access restrictions.
50. Webhook Abuse
Developers must not:
- expose webhook data publicly;
- forward webhook payloads to unauthorized recipients;
- deliberately create webhook loops;
- trigger excessive webhook traffic;
- misuse webhook events for unauthorized profiling.
51. API Response Storage
Developers must store API responses securely and only for legitimate purposes.
Where an API response contains personal data, the Developer must apply appropriate retention and security controls.
52. Data Minimization
Developers should request and retain only the information reasonably necessary for their intended purpose.
The existence of an API field does not authorize unrelated collection.
53. API Probing
Developers must not systematically probe undocumented endpoints or parameters to discover:
- hidden functionality;
- internal APIs;
- administrative endpoints;
- confidential data;
- security weaknesses.
54. Undocumented Endpoints
Use of undocumented endpoints is prohibited unless expressly authorized.
Documentation may change as APIs evolve.
55. Header and Protocol Manipulation
Developers must not manipulate protocol-level behavior to bypass:
- authentication;
- authorization;
- rate limits;
- geographic restrictions;
- API scopes;
- security controls.
56. Request Forgery
Developers must not forge or manipulate:
- authentication headers;
- webhook signatures;
- transaction identifiers;
- request identifiers;
- authorization claims;
- service metadata
to obtain unauthorized functionality.
57. Log Manipulation
Developers must not intentionally manipulate or destroy records to:
- conceal fraud;
- evade audit;
- hide unauthorized usage;
- defeat security investigation;
- misrepresent API activity.
58. Audit Evasion
Attempts to conceal API activity through:
- credential cycling;
- multiple unauthorized accounts;
- false metadata;
- proxy chains;
- artificial identities;
- deletion of relevant evidence
may constitute a material policy violation.
59. Multi-Account Abuse
Creating multiple Developer Accounts is not prohibited by itself.
However, multiple accounts must not be created to:
- evade suspension;
- bypass limits;
- obtain duplicate promotional credits;
- circumvent verification;
- conceal prohibited activity.
60. Sandbox Abuse
Sandbox must not be used to:
- attack Production;
- discover confidential architecture;
- test unauthorized credentials;
- conduct abusive automated traffic;
- circumvent Production restrictions.
61. Production Data in Sandbox
Developers should not place real personal or confidential data in Sandbox unless expressly permitted.
Synthetic or anonymized test data should be used wherever reasonably possible.
62. API Automation
Automation is permitted where:
- technically supported;
- within rate limits;
- lawful;
- authorized;
- reasonably implemented.
Automation becomes prohibited where it is designed to:
- overwhelm systems;
- evade controls;
- harvest information;
- generate fraudulent transactions.
63. Bots
Bots may be used for legitimate API integration.
Bots must not be designed to:
- attack services;
- evade security controls;
- create unauthorized accounts;
- conduct mass enumeration;
- manipulate service availability.
64. Scraping
Scraping of StampMitra APIs or Platform data is prohibited where it:
- circumvents API controls;
- extracts data beyond authorization;
- creates unauthorized databases;
- violates applicable limits;
- impacts service performance.
65. Data Aggregation
Developers must not combine StampMitra data with other datasets for unlawful profiling, surveillance or discriminatory purposes.
66. Reidentification
Developers must not attempt to reidentify individuals from:
- anonymized data;
- aggregated information;
- masked identifiers;
- pseudonymized records
where such activity is unauthorized or unlawful.
67. Test Data Generation
Developers should use synthetic data that does not correspond to real individuals when realistic personal data is unnecessary.
68. False Production Information
Developers must not intentionally provide false information to obtain Production approval, including:
- false organization details;
- false use cases;
- false transaction volumes;
- false identity information;
- false domain ownership.
69. Verification Evasion
Developers must not:
- submit fabricated documents;
- use another person's documents;
- manipulate verification information;
- circumvent required checks;
- create multiple identities to evade verification.
70. Payment and Billing Abuse
Developers must not:
- manipulate billing records;
- create fraudulent payment confirmations;
- exploit billing errors deliberately;
- abuse promotional credits;
- use stolen payment information.
71. Promotional Credit Abuse
Promotional or trial credits may not be multiplied through:
- duplicate accounts;
- false identities;
- automated registration;
- referral manipulation;
- credential cycling.
72. Service Availability Abuse
Developers must not intentionally consume disproportionate resources for the purpose of:
- degrading availability;
- denying access to others;
- obtaining unfair capacity;
- interfering with platform operations.
73. Third-Party System Abuse
Developers must not use StampMitra as a mechanism to attack or abuse another service.
This includes:
- credential attacks;
- automated harassment;
- unauthorized scanning;
- malicious submissions;
- denial-of-service attacks.
74. Government System Abuse
Where a Service interfaces with government or authorized systems, the Developer must comply with the relevant legal and technical restrictions.
StampMitra APIs must not be used to:
- overload government systems;
- submit fraudulent applications;
- bypass official controls;
- manipulate government records.
75. Legal Document Misuse
Developers must not represent StampMitra-generated or processed documents as:
- government-certified where they are not;
- legally approved where approval has not occurred;
- professionally certified where no such certification exists.
76. Misrepresentation of StampMitra
Developers must not falsely state that:
- they are StampMitra;
- they are an authorized StampMitra employee;
- their product is owned by StampMitra;
- StampMitra guarantees their service;
- StampMitra has approved a claim where it has not.
77. Trademark Misuse
StampMitra names, logos and trademarks may only be used according to applicable brand permissions.
78. API Documentation Misuse
Documentation may not be:
- republished as proprietary Developer documentation;
- altered to misrepresent API capabilities;
- used to create deceptive claims;
- distributed with confidential materials.
79. Security Information
Developers must not publicly disclose sensitive security information obtained through authorized security testing before reasonable remediation opportunity has been provided, unless disclosure is required by law.
80. Exploit Development
The Developer must not develop or deploy exploits targeting StampMitra systems without authorization.
Authorized security research must remain within the approved scope.
81. Malicious Code Execution
Developers must not attempt to cause StampMitra systems to execute:
- arbitrary code;
- unauthorized scripts;
- malware;
- destructive commands;
- unauthorized database operations.
82. Database Access
Direct database access is prohibited unless expressly authorized.
Developers must not attempt to:
- access database ports;
- obtain database credentials;
- query internal databases;
- exploit database interfaces;
- extract internal records.
83. Internal Administration
Developers must not attempt to access:
- internal admin panels;
- employee systems;
- infrastructure dashboards;
- internal APIs;
- administrative credentials;
- internal monitoring systems.
84. Network Reconnaissance
Unauthorized network reconnaissance against StampMitra infrastructure is prohibited, including:
- port scanning;
- service discovery;
- vulnerability scanning;
- infrastructure enumeration.
85. DNS and Domain Abuse
Developers must not use StampMitra-related domains or infrastructure to:
- conduct phishing;
- impersonate services;
- redirect users deceptively;
- host malware.
86. Email and Communication Abuse
StampMitra services must not be used to facilitate:
- spam;
- phishing;
- fraudulent notifications;
- deceptive communications;
- OTP interception;
- impersonation.
87. OTP Misuse
OTP systems must not be used for:
- OTP flooding;
- harassment;
- automated abuse;
- unauthorized account access;
- OTP interception.
88. Customer Support Abuse
Developers must not submit deliberately false or malicious support requests to:
- overload support;
- obtain unauthorized access;
- manipulate account status;
- social-engineer support personnel.
89. Support Social Engineering
Developers must not falsely claim:
- account ownership;
- organizational authority;
- emergency access requirements;
- security incidents that do not exist
for the purpose of obtaining unauthorized assistance.
90. Data Disclosure to End Users
Developers must accurately communicate the nature of StampMitra-powered results to their End Users.
They must not falsely represent:
- verification results;
- government status;
- document validity;
- e-Sign status;
- transaction completion.
91. API Result Manipulation
Developers must not intentionally alter or selectively present API results in a manner that creates a materially false representation of the underlying result.
92. Automated Decision-Making
Where StampMitra results contribute to automated decisions affecting individuals, the Developer remains responsible for ensuring that the decision-making process complies with applicable law.
93. Discriminatory Profiling
StampMitra data must not be used to construct unlawful discriminatory profiles or decision systems.
94. High-Risk Use Cases
StampMitra may require additional review for high-risk use cases involving:
- identity verification at scale;
- financial eligibility;
- regulated services;
- government-facing workflows;
- high-volume document processing;
- large-scale personal-data processing;
- automated decisions affecting individuals.
95. Volume Escalation
A Developer must notify StampMitra where a material increase in volume could reasonably affect:
- API capacity;
- rate limits;
- security;
- underlying services;
- transaction processing.
96. API Limits
Developers shall respect:
- documented rate limits;
- transaction limits;
- concurrency limits;
- payload limits;
- authentication limits;
- storage limits;
- webhook limits.
97. Error Handling
Developers should implement:
- retry limits;
- exponential backoff;
- idempotency where supported;
- timeout handling;
- duplicate prevention.
Repeated retries without backoff that materially increase system load may constitute abuse.
98. Idempotency and Duplicates
Developers should use appropriate idempotency mechanisms where available to avoid accidental duplicate transactions.
99. Abuse of Retry Mechanisms
Developers must not intentionally retry failed requests at excessive rates to force a successful response or bypass system controls.
100. Fair Resource Use
Developers must use API resources proportionately and must not intentionally monopolize capacity.
101. Data Security by the Developer
The Developer shall maintain appropriate safeguards for data received from StampMitra, including:
- encryption where appropriate;
- access control;
- secure storage;
- credential management;
- secure deletion;
- appropriate logging.
102. Incident Reporting
The Developer shall promptly report material security incidents affecting StampMitra credentials, systems or Developer integrations.
103. Compromised Credential Response
Where a credential is suspected to be compromised, the Developer should:
- 1. revoke or rotate the credential;
- 2. investigate exposure;
- 3. review recent usage;
- 4. secure the affected system;
- 5. notify StampMitra where material;
- 6. implement remediation.
104. Prohibited Security Circumvention
Developers must not bypass:
- CAPTCHA;
- OTP controls;
- authentication;
- authorization;
- API scopes;
- IP restrictions;
- rate limits;
- fraud controls;
- Production approval.
105. Prohibited Access Through Alternative Channels
If an API feature is restricted, Developers must not obtain equivalent functionality by:
- discovering hidden endpoints;
- exploiting frontend functionality;
- accessing internal APIs;
- manipulating requests;
- using unauthorized third-party credentials.
106. Third-Party Credentials
Developers must not use credentials belonging to another person or organization without express authorization.
107. Lawful Authority
A Developer is responsible for ensuring it has the necessary authority to:
- submit data;
- initiate verification;
- request documents;
- initiate e-Sign;
- initiate e-Stamp workflows;
- perform other API actions.
108. Recordkeeping
Developers should maintain appropriate records demonstrating:
- authorization;
- consent where applicable;
- transaction history;
- user requests;
- relevant API activity.
109. Audit Cooperation
Where an abuse investigation is reasonably required, the Developer shall cooperate with StampMitra subject to applicable law and confidentiality.
110. Enforcement
StampMitra may enforce this Policy through:
- warnings;
- requests for remediation;
- temporary throttling;
- rate-limit reduction;
- credential rotation;
- API restriction;
- Project suspension;
- Production suspension;
- account suspension;
- termination.
111. Enforcement Is Risk-Based
StampMitra may consider:
- severity;
- intent;
- impact;
- recurrence;
- affected users;
- security risk;
- legal risk;
- cooperation;
- remediation.
112. Minor Violations
For lower-risk violations, StampMitra may provide an opportunity to remediate before suspension.
Examples may include:
- incorrect configuration;
- excessive but non-malicious retries;
- insecure webhook implementation;
- accidental credential exposure promptly corrected.
113. Serious Violations
Serious violations may result in immediate restrictions.
Examples include:
- credential theft;
- fraud;
- unauthorized access;
- intentional security testing;
- data exfiltration;
- malware;
- deliberate rate-limit circumvention.
114. Critical Violations
StampMitra may immediately suspend or terminate access where conduct presents a material:
- cybersecurity threat;
- legal risk;
- fraud risk;
- threat to other customers;
- threat to service availability;
- risk of unlawful data disclosure.
115. Emergency Action
StampMitra may take immediate technical measures without prior notice where necessary to:
- stop an attack;
- prevent data loss;
- protect customers;
- prevent credential misuse;
- preserve service availability.
116. Partial Restriction
StampMitra may restrict only:
- an API;
- an endpoint;
- a Project;
- a credential;
- a Workspace;
- a geographic region;
- a transaction type.
117. Suspension Review
A Developer may contact the designated support or legal channel to request review of an enforcement action.
The Developer should provide:
- account details;
- relevant Project;
- explanation;
- remediation steps;
- supporting information.
118. Reinstatement
Reinstatement may require:
- remediation;
- credential rotation;
- security review;
- identity verification;
- updated use-case information;
- written assurances;
- additional controls.
Reinstatement is not guaranteed.
119. Repeat Violations
Repeated violations may result in stronger enforcement, including permanent termination.
120. Evasion of Suspension
Creating another account to circumvent a suspension or termination is prohibited.
121. Law Enforcement
Where conduct potentially involves unlawful activity, StampMitra may cooperate with competent authorities in accordance with applicable law.
122. Preservation of Evidence
StampMitra may preserve:
- API logs;
- authentication records;
- transaction records;
- security events;
- account information;
- communications
where reasonably necessary for investigation, security, compliance or legal proceedings.
123. Confidentiality of Investigations
StampMitra may restrict disclosure of investigation details where disclosure could:
- compromise security;
- interfere with an investigation;
- reveal confidential information;
- expose another customer;
- violate law.
124. No Waiver
Failure to enforce a provision immediately does not constitute a permanent waiver.
125. Relationship with Developer Terms
The Developer Terms of Service remain the principal contractual framework.
This AUP provides additional and more specific rules governing permitted and prohibited API usage.
126. Relationship with Security Policy
The API Security Policy establishes technical and organizational security requirements.
This AUP establishes behavioral and usage restrictions.
127. Relationship with DPA
The DPA governs applicable processing relationships concerning personal data.
This AUP governs whether and how the Developer may use the APIs.
128. Relationship with Service Terms
Specific Service Terms may impose additional restrictions.
Where a Service has stricter requirements, those requirements shall apply to that Service.
129. Legal Compliance
Nothing in this Policy authorizes a Developer to violate:
- Indian law;
- applicable foreign law;
- regulatory requirements;
- court orders;
- contractual restrictions;
- intellectual-property rights;
- privacy rights.
The IT Act contains provisions addressing unauthorized computer activity, identity theft, personation, privacy violations, confidentiality and related cyber offences.
130. Privacy Compliance
Developers must process personal data consistently with applicable data-protection law.
The DPDP Act establishes obligations for Data Fiduciaries, rights for Data Principals and specific provisions concerning children, processing outside India and exemptions.
131. Child Protection
Nothing in this AUP permits processing of children's personal data contrary to applicable law.
132. Government and Regulated Systems
Developers must follow any additional requirements communicated for APIs that interact with government, regulated or otherwise restricted systems.
133. Changes to This Policy
StampMitra may amend this AUP to address:
- new threats;
- regulatory requirements;
- new APIs;
- technical changes;
- abuse patterns;
- security developments.
Material changes may be communicated through the Developer Platform or other appropriate channels.
134. Effective Date of Changes
Unless otherwise required, changes shall become effective on the date specified in the updated Policy.
135. Severability
If any provision is invalid or unenforceable, the remaining provisions remain effective to the maximum extent permitted by law.
136. Governing Law
This Policy shall be governed by the laws of India, subject to mandatory applicable law.
137. Contact
For legal or policy matters:
- Legal Team
- BANI GLOBAL INDUSTRIES LLP
- LLPIN: ACI6373
Registered Office: 2-A/3, Kundan Mansion, Asaf Ali Road, Turkman Gate, Central Delhi, NCT of Delhi, India – 110002
Email: [email protected]
138. Final Developer Acknowledgement
By accessing or using the StampMitra Developer Platform, the Developer acknowledges that:
- 1. API access is conditional upon lawful use;
- 2. technical accessibility does not create authorization;
- 3. credentials must be protected;
- 4. personal data must be processed lawfully;
- 5. API limits must be respected;
- 6. security controls must not be circumvented;
- 7. fraudulent or deceptive use is prohibited;
- 8. StampMitra may take enforcement action where required;
- 9. the Developer remains responsible for its own application and End User relationships; and
- 10. the Developer must comply with this Policy and the other applicable StampMitra policies.
139. Policy Record
- Policy: StampMitra API Acceptable Use Policy
- Document Type: Developer Platform Acceptable Use Policy
- Version: 1.0
- Status: FINAL — PUBLISHED POLICY
- Effective Date: 05 October 2026
- Last Updated: 05 October 2026
- Legal Entity: BANI GLOBAL INDUSTRIES LLP
- LLPIN: ACI6373
Registered Office: 2-A/3, Kundan Mansion, Asaf Ali Road, Turkman Gate, Central Delhi, NCT of Delhi, India – 110002
Developer Platform: developer.stampmitra.in
Legal Contact: [email protected]
- Prepared by: Legal Team
- BANI GLOBAL INDUSTRIES LLP
- [email protected]
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